Our ethos at SKIN lounge is simple: we are here for you, our no.1 priority. We aim to deliver outstanding results and ensure your happiness and satisfaction with all of our treatments is never below 100%.
All of our advanced, trained beauty therapists are friendly and approachable and are here to help you achieve your desired results. We constantly research and update our treatments with the latest trends and technologies to deliver to you only the greatest hand picked treatments and products the beauty industry has to offer.
We look forward to welcoming you into our SKIN lounge family!
At SKIN lounge we have an amazing range of treatments and products and believe it is essential that you receive the right programme to suit you. For this reason we offer a free 15 minute consultation, please request when making your booking.
These are available in a monetary amount or for a specific treatment and can be purchased at the lounge and by telephone. We ask that the certificates be redeemed within 1 year from purchase date.
At SKIN lounge we offer courses on lots of our treatments which offers a good saving compared to paying for treatments individually. Our courses are valid for 1 year from purchase date.
We ask that you arrive at the lounge 5 minutes early for your appointment, so that you are relaxed and ready for your therapist at the appointed time.
We request at least 24 hours notice to be given if you are unable to make your appointment. A 50% charge for your booking will be made for non-arrivals or late cancellations.
We regret that if you arrive late for your appointment, this may decrease the time of your treatment. If you arrive more than 15 minutes late, we may have to reschedule your appointment for another time.
On your first visit to SKIN lounge, you will be asked to complete a client record card. Please remember to keep us informed of any changes to your personal information, particularly with your health/medication or special requirements to insure we can provide the best care and service to you every time you visit us.
We regret that we are unable to accept any responsibility for the loss or damage to personal belongings at the lounge.
We ask you to please switch your mobile phones to silent or vibrate, to be respectful to other clients in the lounge.
We welcome your well behaved pooches but just ask for them to be kept on their lead while they are in the lounge.
We regret to inform you that we cannot refund any treatments bought as a course. All treatments must be paid for in full at the time of recieving them.