FAQs

During your consultation at our Richmond Hill skin clinic, we: Capture detailed images using advanced diagnostic technology Analyse concerns such as acne, pigmentation, rosacea, fine lines, or loss of firmness Review your current skincare routine Discuss your goals and desired outcomes Design a bespoke treatment and skincare plan Every recommendation is customised for skin longevity, [...]

A thorough skin consultation typically takes around 60 minutes. This allows time for advanced imaging with the Observ 520x, discussion of your skin history, lifestyle factors, hormonal influences, and aesthetic goals. We believe exceptional outcomes begin with careful assessment – never rushed decisions.

We recommend a comprehensive skin consultation annually, or whenever you experience significant changes such as hormonal shifts, pregnancy, menopause, increased stress, or new skin concerns. Skin evolves – and your treatment strategy should evolve with it.

For the most accurate assessment, we recommend attending with clean skin where possible. Makeup, SPF, and active skincare products can interfere with advanced imaging analysis. We will always cleanse your skin before we carry our your skin analysis.